Arioon
Draft pending legal review. These pages reflect our current practices and the legal framework we're committing to. Final wording is being reviewed by counsel; expect minor changes before final adoption. Last review: 15 January 2026.

Acceptable Use Policy

Effective 15 January 2026 · Version 2026-01-15

This Acceptable Use Policy ("AUP") describes prohibited uses of the Arioon platform. It applies to all customers, their end users, and anyone else accessing our services.

1. Prohibited content

You may not submit, request analysis of, or use the service to process:

  • Images of children under 16 (under 13 in some jurisdictions) without verifiable parental consent
  • Images of individuals who have not consented to having their face analysed
  • Images obtained through unlawful means (e.g. scraped without consent, deepfakes, stolen)
  • Content that is sexually explicit, harassing, or that depicts violence
  • Content that infringes intellectual property or privacy rights of others

2. Prohibited uses

You may not use Arioon to:

  • Provide medical diagnoses, prescribe treatment, or claim our service is a medical device — it is not
  • Identify or surveil individuals (we are a skin analysis service, not a face-recognition service)
  • Make decisions that produce legal effects on individuals (e.g. denying insurance, employment, credit) based on our outputs
  • Train or fine-tune machine-learning models on our outputs without prior written permission
  • Resell or sub-license API access without an authorised reseller agreement
  • Circumvent or attempt to circumvent rate limits, quotas, or access controls
  • Reverse engineer, decompile, or attempt to discover the underlying models or algorithms
  • Interfere with or disrupt the integrity or performance of the service
  • Use the service in any way that violates applicable law, including data-protection, consumer-protection, anti-discrimination, and biometric-data laws

3. Recommendations

The AI-generated recommendations our service produces are informational. You may not present them as a substitute for professional dermatological advice. Your end-user interface must include a clear disclaimer to this effect.

Our model is instructed to never recommend skin-lightening agents (hydroquinone, mercury, etc.) and to flag professional referral for serious findings. If you become aware of a case where these guardrails fail, please report it to safety@arioon.com so we can investigate.

4. Fair use

Where our service is offered on plans with quotas (e.g. Free, Starter), the included quota is intended for normal commercial use. Automated scripts designed to maximise free-tier consumption, batch processing of bulk datasets not intended for live user analysis, and similar abuse are prohibited.

5. Enforcement

We may, in our reasonable judgment, suspend or terminate accounts that violate this AUP, with or without notice depending on severity. For severe or repeated violations we may also pursue legal remedies. For minor violations we'll usually contact you and give you a chance to remedy the issue first.

6. Reporting

To report suspected abuse: abuse@arioon.com. Include the relevant API client ID, job IDs, or URLs if available, and a description of the issue. We acknowledge reports within 2 business days.